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The Hamilton at Lakeside

1 property researched across New York, NY (1)

71

avg score · C

Reputation summary
Multiple Google reviews praise the staff members Kassandra, Sasha, and Beatriz for their professionalism, helpfulness, and quick response to maintenance requests. However, some reviews mention a decline in management effectiveness after Kassandra's departure, with issues like ignored communication and slow resolution of serious unit problems.
Most common complaints
  • The amount of theft, vandalism, and safety concerns residents deal with is unacceptable. The owners should take a seriou
    ×1
  • After Kassandra left I will be honest I feel like everything went to shambles with this place. The hallways are never cl
    ×1
  • I had a serious issue in my unit for months ( 8 months to be exact ) that caused damage to my belongings and unit that n
    ×1
  • Every apartment is filled with people who party late into the night. They are rude and completely irrational when it com
    ×1
  • The locks from the pool and gym are still not working, and this could lead to a stranger entering with out authorization
    ×1
Most common positives
  • This staff is incredible , their level of professionalism is extremely high, Super kind, Super helpful and are willing t
    ×1
  • La atención al inquilino es primordial, Kassandra , Sasha y la Sra Beatriz son muy amables y diligentes ! Solucionan los
    ×1
  • I really enjoyed living here! The place was clean, quiet, and well-maintained. The management was responsive and helpful
    ×1
  • From day one the staff has always been friendly, professional, and quick to respond to any maintenance requests or quest
    ×1
  • We moved in a few days ago and we’ve been loving every minute of it, the apartment is awesome, nice views, the location
    ×1

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